Program overview

Our blended Diploma of Leadership and Management (BSB51918) is a nationally recognised training program (RTO Provider Number: 45061) that is designed to build leadership and management capability within people leaders by engaging them with practical learning activities for immediate application in their work environment.

Using a combination of self-paced online learning, face to face workshops, self-assessment, personal reflection, mentoring and coaching, and workplace assessments, our program touches on multiple learner interfaces that enhance an individual’s learning and application experience.

Duration: 12 months

Delivery Mode: Blended

Pre-requisites: There are no formal prerequisites as such, however for participants without team leading or supervising experience, we recommend appointing an experienced workplace mentor.

Please note: This program operates under a business to business model, minimum numbers apply.

Program inclusions

Your program, your choice. Choose your own structure*

  • Face-to-face workshops delivered at your workplace
  • Interactive online activities
  • Regular webinars to continue engagement
  • MSCEIT™ – Emotional Intelligence test followed by 1-1 debrief with our accredited facilitator
  • DiSC Advanced™ – Behavioural style identification and application
  • Monthly group progress report
  • Assessments using various workplace projects

*as long as it meets compliance requirements

The learning is divided into four clusters, each focusing on a different aspect of skills required to be a successful people leader.

Cluster 1 ⁠— Personal focus

Manage personal work priorities and professional development (BSBWOR501)
Develop and use emotional intelligence (BSBLDR511)
Communicate with influence (BSBLDR513)

Cluster 2⁠— Interpersonal skills

Implement diversity in the workplace (BSBLDR504)
Undertake project work (BSBPMG522)
Lead & manage effective workplace relationships (BSBLDR502)

Cluster 3 ⁠— People growth

Lead and manage team effectiveness (BSBWOR502)
Develop a workplace learning environment (BSBLED501)
Manage people performance (BSBMGT502)

Cluster 4 ⁠— Operations and service

Manage operational plan (BSBMGT517)
Build and sustain an innovative work environment (BSBINN502)
Manage quality customer service (BSBCUS501)

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